- Extended service agreement
- parts and labor
- 1 year
- response time: SBD
- federal government
- for Web Security Appliance 3400
Only recently has business availability depended so heavily on proactive risk management and mitigation. If it is your charter to maximize protection, minimize downtime, and solve security problems quickly, McAfee industry-leading software and hardware technical support programs are for you. Preventing problems before they hit you and recovering quickly if they do, are the goals of its proven hardware support programs. Responsive technical support is now a key element of your company's success.
A highly trained Technical Support specialist combines equipment expertise, as well as information in McAfee comprehensive customer database that includes your product information, upgrades, and support history. With this knowledge, the Technical Support specialist will identify the right resources, support, service skills, and replacement parts to solve your problem.