Do you want a more proactive support plan? McAfee Platinum Technical Support is for customers who value personalized 24x7 proactive support from an assigned certified Technical Account Manager (TAM). Your Platinum TAM will be familiar with your McAfee deployment and support history, and will proactively contact you as needed to optimize your product performance and maximize your business uptime.
McAfee Platinum professionals help prevent problems before they occur. But if an emergency strikes, our response charters provide you the peace-of-mind that assistance is on the way around the clock.