Poly Premier - extended service agreement - 1 year - shipment

Mfg.Part: 4870-48810-112 | CDW Part: 5592128 | UNSPSC: 81111811
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
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This item was discontinued on January 17, 2020

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Poly Premier - extended service agreement - 1 year - shipment
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Product Overview

Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: NBD
Polycom Premier Support is the entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from them the next business day for your technicians to install.