Quick tech specs
- Extended service agreement
- 3 years
- for Pulse Secure Junos PSA5000
- no drive return (for hard drive only)
- available only to End Users who have a valid Pulse Secure Gold or Platinum Support contract
Know your gear
Disposing of a defective hard drive with sensitive or confidential data can be quite a challenge. Some customers may be required legally to keep the drive, which conflicts with hardware warranty agreements. The result is that you end up being charged for the replacement part.
In the event of a hardware failure, customers that have purchased the Keep Your Hard Drive Service will have the option to remove and keep the hard drive of the failed unit before shipping the failed unit to Pulse Secure.
In the event of a hardware failure, customers that have purchased the Keep Your Hard Drive Service will have the option to remove and keep the hard drive of the failed unit before shipping the failed unit to Pulse Secure.