Know your gear
SCOPE OF ENGAGEMENT
This SCOPE OF ENGAGEMENT (“SOE”), together with the Agreement between the CDW entity selling the Services described herein (“Seller”) and the customer ordering such Services (“Customer”) shall be deemed to be a contract upon Seller’s acceptance of Customer’s order.
SELLER RESPONSIBILITIES
Includes the following tasks:
•Running up to 5 cables through standard frame wall drop/ceiling on single floor (up to 100’); Cat5, multi-conductor speaker, coax, must be code compliant; Cables not included; All must be run from same point of origin to same destination
•Securing cable runs properly using wire ties/other means; Cables cannot be dropped across drop ceiling
•Terminating cable ends for use, based on cable type and application
•Finishing entrance/exit points w/wall plate (wall plate not included)
•Ensuring all wires and cables are neatly dressed and wire ties are used when necessary
•Testing cables to ensure proper functionality
•Removing trash/boxes and cleaning install area
•Leaving manuals and un-used accessories w/contact
CUSTOMER RESPONSIBILITIES
Includes the following tasks:
•Completing satisfaction sign-off prior to installer leaving site
•Limiting access to Customer network and/or facilities only as needed to perform services
ENGAGEMENT PLANNING and MANAGEMENT
Includes the following tasks:
•Performing pre-install survey and reviewing scope w/contact to ensure needs will be met
OUT OF SCOPE
•Training staff
•De-installing existing equipment
•Troubleshooting existing network issues
•Delivery/Recycle
•Equipment (cable, clips, wall plates, Patch Panel, cable raceway)
•Performing any Services not specified herein
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order
CUSTOMER LOCATIONS
Seller will provide Services at mutually agreed U.S. location
PROJECT-SPECIFIC TERMS
1.Customer is responsible for providing all physical and network access, properly functioning hardware and software, and qualified personnel necessary for Seller’s performance of the Services
2.Customer will provide in advance all applicable Customer safety and security rules/procedures
3.Customer is responsible for all data, including back-up
4.Customer will provide reasonable cooperation with, and support of, Seller’s scheduling and performance
5.Customer will sign Seller’s project sign-off form upon completion of the Services
6.All Services will be performed at a single site, during Customer’s normal business hours
7.Any changes to this SOE shall require a Change Order executed by both parties
CONTACT PERSON
Each party will appoint a person to provide approvals/decisions (“Contact Person”)
TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects,” which are accessed via the Terms and Conditions link on Seller's website (the “Agreement”) and are incorporated herein
This SCOPE OF ENGAGEMENT (“SOE”), together with the Agreement between the CDW entity selling the Services described herein (“Seller”) and the customer ordering such Services (“Customer”) shall be deemed to be a contract upon Seller’s acceptance of Customer’s order.
SELLER RESPONSIBILITIES
Includes the following tasks:
•Running up to 5 cables through standard frame wall drop/ceiling on single floor (up to 100’); Cat5, multi-conductor speaker, coax, must be code compliant; Cables not included; All must be run from same point of origin to same destination
•Securing cable runs properly using wire ties/other means; Cables cannot be dropped across drop ceiling
•Terminating cable ends for use, based on cable type and application
•Finishing entrance/exit points w/wall plate (wall plate not included)
•Ensuring all wires and cables are neatly dressed and wire ties are used when necessary
•Testing cables to ensure proper functionality
•Removing trash/boxes and cleaning install area
•Leaving manuals and un-used accessories w/contact
CUSTOMER RESPONSIBILITIES
Includes the following tasks:
•Completing satisfaction sign-off prior to installer leaving site
•Limiting access to Customer network and/or facilities only as needed to perform services
ENGAGEMENT PLANNING and MANAGEMENT
Includes the following tasks:
•Performing pre-install survey and reviewing scope w/contact to ensure needs will be met
OUT OF SCOPE
•Training staff
•De-installing existing equipment
•Troubleshooting existing network issues
•Delivery/Recycle
•Equipment (cable, clips, wall plates, Patch Panel, cable raceway)
•Performing any Services not specified herein
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order
CUSTOMER LOCATIONS
Seller will provide Services at mutually agreed U.S. location
PROJECT-SPECIFIC TERMS
1.Customer is responsible for providing all physical and network access, properly functioning hardware and software, and qualified personnel necessary for Seller’s performance of the Services
2.Customer will provide in advance all applicable Customer safety and security rules/procedures
3.Customer is responsible for all data, including back-up
4.Customer will provide reasonable cooperation with, and support of, Seller’s scheduling and performance
5.Customer will sign Seller’s project sign-off form upon completion of the Services
6.All Services will be performed at a single site, during Customer’s normal business hours
7.Any changes to this SOE shall require a Change Order executed by both parties
CONTACT PERSON
Each party will appoint a person to provide approvals/decisions (“Contact Person”)
TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects,” which are accessed via the Terms and Conditions link on Seller's website (the “Agreement”) and are incorporated herein