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SonicWall TZ500 - security appliance - with 1 year Support Service 8x5

Mfg # 01-SSC-0425 CDW # 102718

Quick tech specs

  • Security appliance
  • GigE
  • with 1 year Support Service 8x5
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Know your gear

Ethernet cards from Sonic offer a variety of solutions for Ethernet networks, including Macintosh and Windows95 platforms. All cards have 32-bit bus architecture for maximum throughput.

This Sonic's Twisted Pair network card is designed for CommSlot II Macs.

This item was discontinued on April 22, 2022

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SonicWall TZ500 - security appliance - with 1 year Support Service 8x5 is rated4.00 out of5 by8.
Rated 5 out of 5 by from Its easier to deploy and configure than other options, but the GUI configurations and menus are not intuitive.Valuable FeaturesThe affordability.Improvements to My OrganizationIt's provided security and a VPN connection.Room for ImprovementGUI configurations and menus are not intuitive, thus making it difficult to identify dependent configurations completion.Use of SolutionI've used it for two years.Deployment IssuesIn most cases no issues, except a few times when the External Interface would not take a public dynamic IP address.Stability IssuesThere were some issues, when the firewall would work for six months straight, and then cause VPN slowness, which was resolved right after a reboot. Not many companies allow themselves to have such downtime.Scalability IssuesNo issues encountered.Customer Service and Technical SupportCustomer Service: Service is great.Technical Support: Service is great.Previous SolutionsWe previously used a mix of WatchGuard and Cisco firewalls. We switched because Dell offered an affordable, stable, flexible option that is easier to deploy and configure.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2015-07-26T00:00:00-04:00
Rated 5 out of 5 by from Enables us to centralize our servers so they can provide applications to different locations and users.What is most valuable?The main features are support and security.How has it helped my organization?We have several locations, each with a VPN to a central office. SonicWall provides each location with its own security and provides our company with the ability to centralize our servers so they can provide applications to all the locations and users.What needs improvement?The SonicWall is somewhat misunderstood due to its being a lot more complicated to use and set up. A simpler interface would help this issue.For how long have I used the solution?We have been using this solution for four years.What do I think about the stability of the solution?There were no stability issues.How is customer service and technical support?I would give technical support and rating of 8/10. Most of the time support is with foreign staff and can be hard to understand.Which solutions did we use previously?We have not used a different solution since I have been with the company.How was the initial setup?The initial setup was somewhat complex. The interface can be a little hard to get used to and understand.What's my experience with pricing, setup cost, and licensing?It is not cheap, but it is probably one of the best secure firewalls. You get what you pay for!What other advice do I have?Shop around and make sure you need this level of security. Have lots of time to get to know this device because the rewards are plenty.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-07-26T00:00:00-04:00
Rated 5 out of 5 by from Powerful unified threat management for enterprise networksWhat is our primary use case?SonicWall TZ is a UTM. We use it for unified threat management. It helps us a lot, although the software needs to be installed on a better machine to do the analysis.How has it helped my organization?The log analyzer in SonicWall TZ is something that they need to improve upon. With other firewalls, they have built-in storage. We also need to retain the logs for analysis.With SonicWall TZ, these features are less when we compare it to other solutions.What is most valuable?The features that we have found most valuable in SonicWall TZ are the intrusion and brute force attack prevention.What needs improvement?This product has room for improvement in the cloud version. Also, the support could be better. Otherwise, SonicWall TZ is good for us.The additional feature I would like to see included in the next release of SonicWall is a better analyzer. That would be more helpful. Then people will stay with SonicWall.For how long have I used the solution?We have been using this firewall solution for almost 10 years now.What do I think about the stability of the solution?We like the product. SonicWall TZ is stable and serving the purpose required.What do I think about the scalability of the solution?The scalability of SonicWall TZ is good. It's easy-to-use and straightforward. One or two admins should be sufficient for user management.How are customer service and technical support?The SonicWall TZ support is okay overall but could be improved in many ways.If you previously used a different solution, which one did you use and why did you switch?We were using Cisco previously.How was the initial setup?The initial setup was straightforward. Deployment here is quite simple. We were using Cisco products previously.What other advice do I have?SonicWall TZ firewalls are very easy to use. It's a next-generation firewall. Compare products in terms of the features. With SonicWall TZ, we get more value for the money.On a scale from 1 to 10, I would rate this solution an eight. The analysis meter and other important features are still missing.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2019-07-04T00:00:00-04:00
Rated 5 out of 5 by from Easy to use and has a straightforward setupWhat is our primary use case?We use it for a variety of businesses and schools.How has it helped my organization?Its ease of installation has improved my organization. That's what I do most. I install the firewalls.What needs improvement?I don't have anything that I would say needs improving at the moment. The small business line has less PPS throughput and that's what you're going to lose on when you use WatchGuard. So they need to improve the throughput of the firewall in the small business line.Easy to explain :WatchGuard T70 vs SonicWall TZ600Firewall Throughput : 4Gbps vs 1.9GbpsPrice : 610€ vs 973€For how long have I used the solution?I have been using this solution since 2015.What do I think about the stability of the solution?I've only ever had one problem. I have a bank that has two NSAs in high availability. The only time I had a problem was with the high availability from the update. That's the only time. And that was last month. I did an update. I disabled the high availability and we reset it, the firewall, and installed the config again. And updated it one by one.What do I think about the scalability of the solution?I have no negative impression of the scalability.How are customer service and technical support?I haven't tried technical support yet, so I haven't needed support yet on anything.If you previously used a different solution, which one did you use and why did you switch?Moved to new Employer.How was the initial setup?The initial setup is straightforward. I deploy at least one solution a month, to different sites. You only need one person for deployment.What about the implementation team?I did the implementation myself.What's my experience with pricing, setup cost, and licensing?The pricing is where you might lose to WatchGuard now. I'm looking into moving some parts over to WatchGuard because they are on the small business side. But if you compare the TZ300 and 400 series against WatchGuard series, they are the same, but there is a price difference between them.Which other solutions did I evaluate?I wasn't a part of any decision making in terms of options.What other advice do I have?We use a variety of models, from the TZ300, up to the NSA 2600. For businesses, I recommend TZ400.I would rate the solution 8 out of 10. I would rate WatchGuard itself 10, because I really like that product, and the ease of use. And when I say ease of use, I mean I know that product in and out. And it's very easy to set up external sites with the system management tool that comes free with WatchGuard.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2019-07-03T00:00:00-04:00
Rated 5 out of 5 by from A lapse in technical support has me looking for a new solutionWhat is our primary use case?Our primary use case for this product is for remote access to smart-building solutions that we implement.How has it helped my organization?I have found this solution to be easier to use when compared to other products, such as those offered by Cisco.What is most valuable?The most valuable feature of this solution is that it is easy to install and maintain.What needs improvement?The support for this product has to be improved.With what I use, I don't really require any other features.For how long have I used the solution?One to three years.What do I think about the stability of the solution?We have not had any issues with the stability of this product. We have additional sites, aside from the smart-building, and we haven't encountered any hardware failure.What do I think about the scalability of the solution?In terms of scalability, it is scalable to a certain extent. The downside is that one of the models has fiber-optic connections, but the other platforms do not support it.How are customer service and technical support?While the product is fine, I find that there is no support. We purchased a license renewal and have not been able to apply it, even though I have raised this relatively simple issue with them. The lack of support is having me look into other solutions to replace SonicWall.How was the initial setup?The setup is very easy compared to other platforms, where with Cisco or Huawei you have to move from one application to another. I did not have the training, but for me, it was really easy to use. The implementation took a few hours.While every site is different, based on what I have implemented it takes just a single engineer to deploy and maintain this solution.What's my experience with pricing, setup cost, and licensing?The product pricing is relatively good, compared to other products, including the licenses. However, if you do not get support then the cost of the outlay is not really relevant.Which other solutions did I evaluate?We use other platforms including those offered by Cisco and Huawei. I had been looking into small firewall solutions that are capable of handling fiber-optic connections, rather than just Copper. I didn't want to pay for the premium platform just to use fiber-optic connections. However, the capability is not there on smaller platforms, including this one.We chose this solution because it is easier to use than others.What other advice do I have?Currently, SonicWall is our primary solution. To me, it can no longer be the primary because if I need support then I may not get it. With other products, it is quite simple.For any new projects that I'll be working on, I will not be using SonicWall. This is simply a business decision that is based on my experience. I am responsible for the design, implementation, maintenance, and moving forward with the customer. If I am not happy then I cannot implement the solution because it will not help me in the future.To be honest, when it comes to integration I would rate this product a nine out of ten. But, because of the lack of support, overall, I can only rate it one out of ten.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2019-04-23T00:00:00-04:00
Rated 5 out of 5 by from It's simple to deploy which means you can quickly & effectively have a secure network but the reporting tool needs workValuable FeaturesConfiguration of firewall policies is very easy. I would say its interface gave me the ability to step into firewall and routing. Also I find using the SonicWALL for Site to Site VPN's is extremely easy, in particular, if you want to have VPN fail-over. HA is another good feature. Only because its the most competitive in the market as they give you an HA unit at a reduced cost.Improvements to My OrganizationBeing a simple to deploy product means you can quickly and effectively implement a secure networkRoom for ImprovementSince the acquisition of SonicWALL by Dell, I have not seen much in the way of improvements. Probably the key area to improve are as follows* Better Mail Security (Spam in particular)* Some improvement in Application Detection and reporting* Its reporting tool (Viewpoint/GMS) is probably still in need of much improvement.The death for SonicWall for us unfortunately is the Dell acquisition. You end up competing with Dell for the sale of SonicWALL and then anything else IT related. They don't work with IT partners.Use of SolutionI've used SonicWALL NSA for five years.Deployment IssuesNo issues encountered with deployment.Stability IssuesThe only stability issues I have encountered is the reporting tools' ViewPoint/GMS. I have seen those virtual appliances fail to the point of needing to rebuild.The NSA side of things is extremely stable as is the HA functionality.Scalability IssuesYou need to know the environment to ensure the unit you deploy suits. One negative about the SonicWALLS is the spec sheets for their numbers seem to be quite "optimistic". I used to divide by two to get an idea.Customer Service and Technical SupportCustomer Service: I haven't dealt with customer support.Technical Support: Pretty good, they are more than happy to get into the details of any issues and assist in resolving them.Previous SolutionsThis became the de-facto firewall for us.Initial SetupInitial out of the box setup is very simple as it provides wizards to get you up and running and you can build your firewall on top of those wizards.Implementation TeamWhen SonicWall was SonicWALL we dealt with a very good vendor team. Since going to Dell it just went downhill.ROIWe have seen many cases where installing the SonicWall has helped with security threats or just for safe user browsingPricing, Setup Cost and LicensingSetup cost is the hardware, configuration and installation. Once its installed, you don't need to refer to it much.Other AdviceJust map out the connection requirements.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2015-01-26T00:00:00-05:00
Rated 5 out of 5 by from Offers good security and monitoring featuresWhat is most valuable?I find the security we are able to do with the policies to be valuable. The monitoring is valuable as well.What needs improvement?Full monitoring obviously needs to be improved. We need full monitoring covered under the security licensing. The license should include reporting and monitoring. It shouldn't be an add-on, it should just go along with it. They should also make the monitoring easy to manage. Sometimes we need reports. We need some live monitoring decisions on how it's going down. We should take the live report from the SonicWall itself. I want to display the report under our monitor so I can monitor firewalls outside our area.For how long have I used the solution?I've been using the solution for six years.What do I think about the stability of the solution?It's very stable and working fine.What do I think about the scalability of the solution?The solution is very scalable. We don't plan to increase the usage right now. We have sufficient coverage. We don't plan future deployment.How are customer service and technical support?I've had a good experience with technical support.If you previously used a different solution, which one did you use and why did you switch?We haven't been using a different solution previously. We were using some antivirus software and some firewall software. We decided to implement SonicWall because it has good support and a good reputation in our area.How was the initial setup?Initially, the setup is not so straightforward but we managed to make it work. Deployment was not so fast. It has initially taken two days, then after that, an hour or so. You only need one person for deployment.What about the implementation team?Initially, we could only implement with the support from the reseller but then afterwards we handled it by ourselves.What was our ROI?I've seen great ROI since implementing it.Which other solutions did I evaluate?We considered many products, and afterwards, we found SonicWall to be the best solution.What other advice do I have?We're using a variety of different models. The solution is very simple and works great and is working fine in the regions that are here.I would rate the solution a nine out of 10. If it had better reporting functionality, I would give it a 10.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2019-07-22T00:00:00-04:00
Rated 5 out of 5 by from An easy to use solution with a fast deploymentWhat is our primary use case?What is most valuable?What needs improvement?For how long have I used the solution?I've been using the solution for 10 years.What do I think about the stability of the solution?What do I think about the scalability of the solution?How are customer service and technical support?If you previously used a different solution, which one did you use and why did you switch?How was the initial setup?What about the implementation team?What's my experience with pricing, setup cost, and licensing?What other advice do I have?----------------------------Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2019-07-22T00:00:00-04:00
Rated 5 out of 5 by from Provides the cost-effective level of sophistication we need in firewall protectionWhat is our primary use case?Firewall protection from the internet.How has it helped my organization?It allows us to be a little bit less worried about what's coming in and it does the same for our clients too.What is most valuable?It's sophisticated enough without breaking the bank.What needs improvement?I would like them to make the interface a little bit easier to use so you can find out where in the heck you're going instead of having to go to 15 different places to get something installed.For how long have I used the solution?More than five years.What do I think about the stability of the solution?It's very stable.What do I think about the scalability of the solution?For the small clients that we're using it for it has quite a bit of capability. We don't need anything more.How is customer service and technical support?Technical support is very good. Sometimes it takes a little bit of time to get to them, but once you get to them they're pretty good.What other advice do I have?Important criteria, when selecting a vendor, are that the product has* to be one that my small clients can afford* the capability of doing what needs to be done* good quality and good technical supportDisclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2018-08-12T00:00:00-04:00
Rated 5 out of 5 by from It is very stable with no issues. The firewall has been up for the past 35 days non-stop.What is our primary use case?It is a multi-setting tool. We have about 50 users at any point in time. So far, we haven't had any problems.How has it helped my organization?We use the content filter and the SSL VPN:* The content filter has increased our productivity, especially during working hours. We don't have users spending time on social media during working hours. This means productivity is good.* Then, when the guys are offsite, they are still able to work without taking any breaks due to the SSL VPN that we use.What is most valuable?We use the content filter quite a lot because it's an office setting. During working hours, we like to censor the sites users can visit so it increases productivity. Therefore, the content filter has been good for us.We have been using the SSL VPN as well, because most of our people do travel. They go for rest and recuperation approximately every six weeks, and they are offsite for about 10 days. More often than not, they need to login, or get onto shared drives, to do some work.What needs improvement?SonicWall Analyzer needs a different license. It would be good if Analyzer would be part of the stock license, so even if a layperson is getting the device, he or she doesn't forgets about ordering the Analyzer because it's already there.This is what we realized that over the last few months. We tried to pull some analysis, and without the Analyzer, we couldn't. Now, we are in the process of buying the additional license. It would have been better embedded from the beginning.For how long have I used the solution?Three to five years.What do I think about the stability of the solution?It is very stable with no issues. The firewall has been up for the past 35 days non-stop. It's performed great. It has performed as it should perform.What do I think about the scalability of the solution?Scalability is fine. Our needs do not vary regarding scalability. They are constant. We have about 50 users.How is customer service and technical support?We used it on one occasion. It was quite straight forward. We have a 24/7 support service option. The people who provided support were very efficient.Which solutions did we use previously?The main company has been using SonicWall for awhile. When we setup our local office in Ghana, we decided to use what was being utilized in the main office for the local office.How was the initial setup?The initial setup was very straightforward. The wizard was helpful. It took less than an hour and a half to set it up and have at least the basic functions apparent. The primary set-up took less than two hours, then we were up and running.What's my experience with pricing, setup cost, and licensing?SonicWall has authorized distributors in our country. They have about two or three distributors in the country, so it makes it a bit easier. What we do is to request a quotation from these distributors, then we do a value for money analysis and see which one of them is giving us a competitive price.Getting licenses in our country, Ghana, is not easy. Though, once we have them, adding them is quick (about a day).Overall, the cost is great.Which other solutions did I evaluate?No, because we chose SonicWall because they are on our main company's vendor.We did decide to go with SonicWall TZ instead of SonicWall NSA, because the SonicWall NSA is bigger and more costly.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2018-07-30T00:00:00-04:00