- Technical support (renewal)
- for SQL Backup Pro
- 9 servers
- phone consulting
- 3 years
- response time: 24 business hours
Red Gate charges for support and upgrade contracts so it can continue to employ top developers and provide quality support. Its products are under constant development, so it continue to develop and supply quality tools. Most people, therefore, find it beneficial to pay a little more initially, so it has continuous access (for the life of the contract) to the best products for the job.
Purchasing a support contract provides you with free upgrades for major releases, as well as priority support.