Quick tech specs
- Technical support
- phone consulting
- 24x7
- for NetBackup Family
- 1 year
- response time: 15 min
Know your gear
Business Critical Services (BCS) Advanced Access from Symantec offers you the highest level of expertise and responsiveness. Choose Business Critical Services Advanced Access for all your Symantec technologies. Whenever you choose one of the Symantec Business Critical Services packages, you will benefit from Symantec's comprehensive and disciplined approach to service delivery that always includes expedited access to Symantec's advanced support engineers, access to BCS Premium website and Symantec's most accelerated service-level targets. All of this translates into greater uptime and higher levels of service for your business.