Symantec NetBackup Appliance Support - extended service agreement - 5 years

Mfg.Part: 21227493 | CDW Part: 2888371 | UNSPSC: 81111812
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Product Details
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • response time: 4 h
  • for P/N: 21227445
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Product Overview

Main Features
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • response time: 4 h
  • for P/N: 21227445
Access to remote technical support provided by telephone or web-based communication

Access to the Symantec technical support website

Delivery of bug fixes and patches for hardware firmware, including technology required to operate the appliance

End user may designate up to six individuals per appliance product type to act as liaisons with Symantec Technical Services staff for appliance support