- Technical support
- for VMware ACE Standard Kit (v. 2)
- emergency phone consulting
- 1 year
- response time: 30 min
VMware Platinum Support is designed with mission-critical applications and production environments in mind. VMware's global support centers are staffed around the clock to provide you access to VMware's industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.