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ADTRAN Custom Extended Services Basic - technical support - 1 year

Mfg. Part: 1100AMUEDRM1T1 | CDW Part: 4212429 | UNSPSC: 81111812
$31.91Advertised Price
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • phone consulting
  • 1 year
  • 12x5
  • response time: 4 h
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Product Overview
Main Features
  • Technical support
  • phone consulting
  • 1 year
  • 12x5
  • response time: 4 h
ADTRAN Custom Extended Services is a comprehensive and flexible installation and maintenance services program designed to protect your network from unnecessary downtime. With ACES protection, if something should go wrong with the ADTRAN equipment in your network, you're guaranteed immediate access to fully trained, ready-to-assist technical experts. With ACES, you can customize coverage to meet your individual needs. You can protect any or all ADTRAN equipment in your network, at host or remote locations. Once you've activated a coverage plan, equipment can be added with minimal effort.

ACES offers the kind of service you'd be happy to call your own. ADTRAN guarantees 30-minute call back and at least 24-hour advance product replacement. Certified ACES technicians go the extra mile when coordinating and administering calls for help while infield technicians remain on standby nationwide. The ACES service network and its affiliated branches cover the nation and Canada with more than 4, 300 trained field technicians and more than 50 inside technical support engineers.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: ADTRAN
Compatibility: PC
Manufacturer: Adtran Warranty
Model: Basic
Packaged Quantity: 1
Product Line: ADTRAN Custom Extended Services

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Type: New releases update

Service & Support
Response Time: 4 hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 7:00 AM - 7:00 PM

Equipment
Class of Equipment: Complicated network devices

 
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12/11/2016 2:09:11 AM
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