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Advantage - technical support - for Genifax - 1 year

Mfg. Part: S-ADVAN-STD | CDW Part: 309890 | UNSPSC: 86101601
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  • Technical support
  • for Genifax
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for Genifax
  • phone consulting
  • 1 year
For peace of mind Omtool provides customers with a comprehensive array of programs to flexibly fit the level of support required. Now that you've made an investment in Omtool's powerful messaging products for the enterprise, it's important to know that technical assistance will be provided when necessary. In today's business climate, companies must maximize their productivity, and keep a close watch on profitability returns. Omtool is proud to offer its customers a skilled, dedicated support team to help you achieve the full benefits of an Omtool system.

Advantage Support program offers technical support 5 days a week, 24 hours per day. Customers under agreement may request assistance on-line, by fax, e-mail or telephone (4-hr response time). In addition, maintenance releases are made available for download, and access to a technical Knowledge Base library is provided for self-help capabilities.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Omtool
Compatibility: PC
Manufacturer: Omtool Software
Packaged Quantity: 1
Product Line: Advantage

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Service Availability: 10/5 Hours a day / days a week
Service Type: Phone consulting

Response Time (with unit list): 4 hour(s)
Service Availability: 24/5 Hours a day / days a week
Service Type: Emergency phone consulting

Service Type: Subscription

Service Availability: 24/7 Hours a day / days a week
Service Type: Web knowledge base access

Software Title: Genifax

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12/13/2017 1:41:53 AM
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