Advantage - technical support - for Genifax - 1 year

Omtool provides customers with a comprehensive array of programs to flexibly fit the level of support required. Now that you've made an investment in Omtool's powerful messaging products for the enterprise, it's important to know that technical assistance will be provided when necessary. In today's business climate, companies must maximize their productivity, and keep a close watch on profitability returns. Omtool is proud to offer its customers a skilled, dedicated support team to help you achieve the full benefits of an Omtool system.

Advantage Support program offers technical support 5 days a week, 24 hours per day. Customers under agreement may request assistance on-line, by fax, e-mail or telephone (4-hr response time). In addition, maintenance releases are made available for download, and access to a technical Knowledge Base library is provided for self-help capabilities.