AirWatch Incident Support Package - technical support - 1 year

Mfg. Part: V-PS-SUPP-INC-F | CDW Part: 4327753 | UNSPSC: 81112201
$1,066.32Advertised Price
Lease Option ($33.27 /month) Lease Availability

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Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 7 hrs 40 mins
  • Technical support
  • 5 incident packs
  • federal
  • U.S. Federal only
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • 5 incident packs
  • federal
  • U.S. Federal only
  • phone consulting
  • 1 year
  • 24x7
AirWatch Support Services offers technical assistance and self-help options through extensive resources to IT administrators. The Support Services Team (SST) members are AirWatch certified to help support customers and partners. With seven support centers around the world, service requests are addressed by regional AirWatch support centers during their local business hours.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: AirWatch
Compatibility: PC
Manufacturer: VMware GSA
Packaged Quantity: 1
Product Line: AirWatch Incident Support Package

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 2 hours

Limitation: Severity level 3
Response Time: 8 hours

Service Type: Web support

Service Type: E-mail consulting

Service Type: Web knowledge base access

Service Type: New releases update

License Qty: 5 incident packs

Installation Type: Locally installed

License Pricing: Federal government
Licensing Details: U.S. Federal only

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10/26/2016 8:20:40 AM
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