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AirWatch Telecom Shared Cloud - subscription license ( 2 years )

Mfg. Part: V-TEL-CLD-U-2P-C | CDW Part: 3966542 | UNSPSC: 43233204
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This item was discontinued on October 25, 2016.

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Subscription license ( 2 years ) + 2 Years VMware SaaS Production Support and Subscription
  • 1 user
  • hosted
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Product Overview
Main Features
  • Subscription license ( 2 years ) + 2 Years VMware SaaS Production Support and Subscription
  • 1 user
  • hosted
With the exponential growth of mobile devices, organizations need an effective way to track and monitor voice, SMS and data usage. Excessive usage can be a huge cost to organizations, and paying for an under-utilized service plan is wasteful. Monitoring telecom usage as well as compliance with service plan limits is required, and IT must also consider employee privacy when implementing a solution. AirWatch Telecom enables IT to easily monitor data, voice and roaming usage alongside devices from the admin console. With AirWatch, IT has insight into telecom usage to help save time, money and resources. Roaming restrictions, automated compliance enforcement and self-service functions for end users simplify telecom management for IT.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: AirWatch
Compatibility: PC
Manufacturer: VMware Federal
Model: Shared Cloud
Packaged Quantity: 1
Product Line: AirWatch Telecom

General
Category: Online & appliance based services
Hosted Service Type: SaaS
Installation Type: Hosted
Subcategory: Online services - mobile device management , Online services - remote monitoring & management

Service
Support Details Full Contract Period: 2 years / 12 contacts



Support Details Full Contract Period: 2 years

Service & Support
Type: New releases update

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: Web support



Service Type: New releases update



Service Type: Remote monitoring



Limitation: Severity critical
Service Type: Technical support

Software
Bundled Support: 2 Years VMware SaaS Production Support and Subscription
License Category: Subscription license
License Qty: 1 user
License Type: Subscription license
License Validation Period: 2 years

 
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12/4/2016 4:39:57 AM
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