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Attachmate Maintenance and Technical Support Subscription - technical suppo

Mfg. Part: 184548.MTSSA | CDW Part: 916625 | UNSPSC: 86101601
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  • Technical support
  • for EXTRA! Mainframe Server Edition ( v. 8.1 )
  • volume
  • level A
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for EXTRA! Mainframe Server Edition ( v. 8.1 )
  • volume
  • level A
  • phone consulting
  • 1 year
Attachmate Maintenance and Technical Support Subscription provides you with unlimited incident coverage, priority phone queues, automatic case status updates, and telephone/Internet response times within a few hours. Your support access options include a free phone number (where available), e-mail, and online help.

In addition, your authorized Technical Support contacts receive unlimited online access to SupportWeb, Attachmate's Technical Support resource site. This website provides your authorized Technical Support contacts with access to Attachmate's newest solutions, technical tips, "how to's", and reference documents. Your authorized Technical Support contacts can also access enhancements and research, and can manage their Technical Support cases on-line.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
Software Title: EXTRA! Mainframe Server Edition
Version: 8.1

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Header
Brand: Attachmate
Compatibility: PC , Unix
Manufacturer: Attachmate
Packaged Quantity: 1
Product Line: Attachmate Maintenance and Technical Support Subscription

Service & Support Details
Service Type: Phone consulting



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

Licensing
License Pricing: Volume
Pricing Level: Level A

Service & Support
Service Included: Phone consulting
Type: Technical support

Product Reviews
 
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12/9/2016 3:37:52 AM
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