AudioCodes Customer Support extended service agreement - 1 year - shipment

Mfg. Part: ACTS24X7M1KS21YR | CDW Part: 2012629 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: 2 days
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: 2 days
AudioCodes is committed to providing customers and partners with the most comprehensive, qualified Customer Support. Whether you are engaged in early product adaptation or require ongoing support for AudioCodes system-level solutions or enabling technology components, the global Customer Support team delivers customer-oriented technical support, training and consulting that ensures you get the most out of the AudioCodes product you have purchased.

Designed with the diverse range of telecom applications for AudioCodes products in mind, the programs can be selected and combined to provide various levels of service and support. From system-level products deployed as part of an overall service provider solution, to enabling technologies, such as OEM boards and chips integrated into Network Equipment Providers' products, AudioCodes' Customer Support has a cost-effective support plan that meets your needs.

AudioCodes' Customer Support programs are designed to allow you to select the service package and level you need. Services are provided in a tier-based structure, with local and centralized product expertise to make certain that the most in-depth knowledge and focused service are delivered how and when you need it.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: AudioCodes
Compatibility: PC
Manufacturer: AUDIOCODES
Packaged Quantity: 1
Product Line: AudioCodes Customer Support

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement

Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: 2 days
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: 2 days

Class of Equipment: Complicated network devices

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3/29/2017 4:38:45 PM
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