AudioCodes Customer Support extended service agreement

AudioCodes is committed to providing customers and partners with the most comprehensive, qualified Customer Support. Whether you are engaged in early product adaptation or require ongoing support for AudioCodes system-level solutions or enabling technology components, the global Customer Support team delivers customer-oriented technical support, training and consulting that ensures you get the most out of the AudioCodes product you have purchased.

Designed with the diverse range of telecom applications for AudioCodes products in mind, the programs can be selected and combined to provide various levels of service and support. From system-level products deployed as part of an overall service provider solution, to enabling technologies, such as OEM boards and chips integrated into Network Equipment Providers' products, AudioCodes' Customer Support has a cost-effective support plan that meets your needs.

AudioCodes' Customer Support programs are designed to allow you to select the service package and level you need. Services are provided in a tier-based structure, with local and centralized product expertise to make certain that the most in-depth knowledge and focused service are delivered how and when you need it.