Avocent Hardware Maintenance Gold - extended service agreement - 4 years -

Mfg. Part: 4YGLD-LCD | CDW Part: 2644143 | UNSPSC: 81111812
$354.10Advertised Price
Lease Option ($11.05 /month) Lease Availability

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Note: Leasing is available to organizations only. Leasing is not available to individuals.
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  • Extended service agreement
  • advance parts replacement
  • 4 years
  • shipment
  • 24x7
  • response time: NBD
  • for Avocent LCD Console Switch
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 4 years
  • shipment
  • 24x7
  • response time: NBD
  • for Avocent LCD Console Switch
  • LCD15
  • LCD17
Avocent hardware maintenance offering is available in Gold Coverage for one-, two- or four-year periods. The standard warranty is 90-days but extends to 2 years with product registration. The hardware maintenance includes return material authorization (RMA) and phone support that varies by coverage. Hardware maintenance offers product updates, extended tech support, and expedited product returns for ACS, AMX, AutoView, HMX, LCD trays, LongView, MergePoint Unity, PM PDUs, SwitchView Secure and Avocent Universal Management Gateway (UMG). Gold Coverage provides 24/7 coverage of your hardware, next business day RMA.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Avocent
Compatibility: PC
Manufacturer: Avocent (Apex/Cybex)
Model: Gold
Packaged Quantity: 1
Product Line: Avocent Hardware Maintenance

Support Full Contract Period: 4 year(s)
Support Details Full Contract Period: 4 years
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Service & Support
Location: Shipment
Response Time: Next business day
Return Shipment: At customer expense
Service Availability: 24 hours a day / 7 days a week
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Limitation: Severity level 1/2
Response Time: 2 hours

Limitation: Severity level 3/4
Response Time: 8 hours

Class of Equipment: Monitors

Miscellaneous (CDW)
Compatible With:
Avocent LCD Console Switch
Avocent LCD15 Single-Rail Rack Console
Avocent LCD17 Dual-Rail Rack Console
Avocent LCD17 Single-Rail Rack Console

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10/23/2016 10:25:55 PM
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