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Avocent Hardware Maintenance Silver - extended service agreement - 4 years

Mfg. Part: 4YSLV-LCD | CDW Part: 2644166 | UNSPSC: 81111812
$265.33Advertised Price
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • advance parts replacement
  • 4 years
  • shipment
  • 12x5
  • response time: NBD
  • for Avocent LCD Console Switch
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 4 years
  • shipment
  • 12x5
  • response time: NBD
  • for Avocent LCD Console Switch
  • LCD15
  • LCD17
Avocent hardware maintenance offering is available in Silver Coverage for one-, two- or four-year periods. The standard warranty is 90-days but extends to 2 years with product registration. The hardware maintenance includes return material authorization (RMA) and phone support that varies by coverage. Hardware maintenance offers product updates, extended tech support, and expedited product returns for ACS, AMX, AutoView, HMX, LCD trays, LongView, MergePoint Unity, PM PDUs, SwitchView Secure and Avocent Universal Management Gateway (UMG). Silver Coverage provides 12/5 coverage of your hardware, next business day RMA.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Avocent
Compatibility: PC
Manufacturer: Avocent (Apex/Cybex)
Model: Silver
Packaged Quantity: 1
Product Line: Avocent Hardware Maintenance

Service
Support Full Contract Period: 4 year(s)
Support Details Full Contract Period: 4 years
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support

Service & Support
Location: Shipment
Response Time: Next business day
Return Shipment: At customer expense
Service Availability: 12 hours a day / 5 days a week
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day



Limitation: Severity level 1/2
Response Time: 4 hours



Limitation: Severity level 3/4
Response Time: 12 hours

Equipment
Class of Equipment: Monitors

Miscellaneous (CDW)
Compatible With:
Avocent LCD Console Switch
Avocent LCD15 Single-Rail Rack Console
Avocent LCD17 Dual-Rail Rack Console
Avocent LCD17 Single-Rail Rack Console

 
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12/2/2016 4:22:48 PM
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