Brocade Essential Direct Support Next-Business-Day Parts - extended service
Mfg # D4U30A
CDW # 3673800
Software Details
- Business-Day Parts
- parts
- response time: NBD
- for Brocade BR-VDX6740-24-R
- Extended service agreement
- shipment
- HPE Complete
Know your gear
Brocade understands that every network is unique and requires a different level of technical support to meet the customer’s business requirements. Brocade Direct Support provides a single support contact for SAN and IP networking products purchased through Brocade, Brocade OEM Partners, or Brocade Solution Providers. Organizations facing the challenges of maintaining large or complex networking environments gain immediate access to Brocade expertise and resources to accelerate problem resolution, increase uptime, and improve overall efficiency.
Provides next-business-day response for parts replacement from the time Brocade has determined a replacement is required and confirmed dispatch with the customer3. Physical installation of the replacement part and defective product return are to be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available on business days 9×5 local time to customer site. Offer also includes 24×7 access to the TAC, software updates, and online self-service tools.
Provides next-business-day response for parts replacement from the time Brocade has determined a replacement is required and confirmed dispatch with the customer3. Physical installation of the replacement part and defective product return are to be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available on business days 9×5 local time to customer site. Offer also includes 24×7 access to the TAC, software updates, and online self-service tools.