CDW Installing Custom Server Image
$127.67
Mfg # NETWORKGHOST
CDW # 195856
Know your gear
SCOPE OF ENGAGEMENT
This SCOPE OF ENGAGEMENT (“SOE”), together with the Agreement between the CDW entity selling the Services described herein (“Seller”) and the customer ordering such Services (“Customer”) shall be deemed to be a contract upon Seller’s acceptance of Customer’s order.
SELLER RESPONSIBILITIES
Includes the following tasks:
• The server required for install will be unboxed.
• The server will be thoroughly inspected for physical damage or blemishes.
• The server will be powered on and inspected for hardware and/or software errors.
• The installed components will be tested for compatibility and functionality.
• Any defective system will be replaced from CDW’s inventory.
• The custom image is deployed onto the server.
• All image orders undergo a series of quality control steps to verify the orders were configured to the customer’s exact specifications.
• A successfully imaged server is re-boxed for shipment.
CUSTOMER RESPONSIBILITIES
Includes the following tasks:
• Images can be sent in via FTP or any media using the RMA process.
• Image processing questionnaire must be completed to test image prior to deploying. Please consult your assigned account manager for form.
• A filed CDW Indemnity Agreement is required. (link: http://www.cdw.com/forms/indemnity/app.aspx)
ASSUMPTIONS
• Seller will have the image uploaded and stored on secure imaging servers.
• Seller will process and test the image by an advanced team of imaging specialists before it is cleared for deployment.
• Seller will provide individually created instruction sets for each image to ensure that the unique configuration is carried out the same way each time the image is deployed.
• Seller will archive all outdated or unused images for future use and store for one year. After one year of storage, they will be deleted from Seller’s database.
• Seller’s Account Manager will create install configuration and include service EDC(s).
• Seller’s Account Manager will enter specific image name to deploy and any additional instructions in to the Installation notes on the order.
OUT OF SCOPE
• Installation of additional hardware components and/or software.
• Installation of image on Apple iPod, iPad or iPhone.
• Installation of image on desktop or notebook.
• Creation of a Custom Master Image.
• Any performance tuning, system optimization or similar activities.
• Performing any Services not specified herein.
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order.
PROJECT-SPECIFIC TERMS
• Customer is responsible for providing licensed operating system and licensed software application that can be imaged onto a desktop or notebook, and is supported by the hardware manufacturer.
• Any changes to this SOE shall require a Change Order executed by both parties.
CONTACT PERSON
Each party will appoint a person to provide approvals/decisions (“Contact Person”).
TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects,” which are accessed via the Terms and Conditions link on Seller's website (the “Agreement”) and are incorporated
This SCOPE OF ENGAGEMENT (“SOE”), together with the Agreement between the CDW entity selling the Services described herein (“Seller”) and the customer ordering such Services (“Customer”) shall be deemed to be a contract upon Seller’s acceptance of Customer’s order.
SELLER RESPONSIBILITIES
Includes the following tasks:
• The server required for install will be unboxed.
• The server will be thoroughly inspected for physical damage or blemishes.
• The server will be powered on and inspected for hardware and/or software errors.
• The installed components will be tested for compatibility and functionality.
• Any defective system will be replaced from CDW’s inventory.
• The custom image is deployed onto the server.
• All image orders undergo a series of quality control steps to verify the orders were configured to the customer’s exact specifications.
• A successfully imaged server is re-boxed for shipment.
CUSTOMER RESPONSIBILITIES
Includes the following tasks:
• Images can be sent in via FTP or any media using the RMA process.
• Image processing questionnaire must be completed to test image prior to deploying. Please consult your assigned account manager for form.
• A filed CDW Indemnity Agreement is required. (link: http://www.cdw.com/forms/indemnity/app.aspx)
ASSUMPTIONS
• Seller will have the image uploaded and stored on secure imaging servers.
• Seller will process and test the image by an advanced team of imaging specialists before it is cleared for deployment.
• Seller will provide individually created instruction sets for each image to ensure that the unique configuration is carried out the same way each time the image is deployed.
• Seller will archive all outdated or unused images for future use and store for one year. After one year of storage, they will be deleted from Seller’s database.
• Seller’s Account Manager will create install configuration and include service EDC(s).
• Seller’s Account Manager will enter specific image name to deploy and any additional instructions in to the Installation notes on the order.
OUT OF SCOPE
• Installation of additional hardware components and/or software.
• Installation of image on Apple iPod, iPad or iPhone.
• Installation of image on desktop or notebook.
• Creation of a Custom Master Image.
• Any performance tuning, system optimization or similar activities.
• Performing any Services not specified herein.
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order.
PROJECT-SPECIFIC TERMS
• Customer is responsible for providing licensed operating system and licensed software application that can be imaged onto a desktop or notebook, and is supported by the hardware manufacturer.
• Any changes to this SOE shall require a Change Order executed by both parties.
CONTACT PERSON
Each party will appoint a person to provide approvals/decisions (“Contact Person”).
TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects,” which are accessed via the Terms and Conditions link on Seller's website (the “Agreement”) and are incorporated
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