CDW-VNX INSTALL, LOCAL PROTECTION IMP
Mfg # CDW-10172012-JAO3
CDW # 2859989
Quick tech specs
- This scope of engagement (“SOE”)
- together with the Agreement between the CDW entity selling the Services described herein (“Seller” or “Provider”) and the customer ordering such Services (“Customer”) shall be deemed to be a contract upon Seller’s acceptance of the PO.
Know your gear
Seller will perform the following:
Installation of Customer’s VNX hardware components, SnapView™ Module, and SnapSure™ Module.
SELLER RESPONSIBILITIES
• Racking Customer’s VNX hardware, including up to 2 Disk Array Enclosures (DAEs)
• Cabling Customer’s VNX system, using Customer-provided network and Fibre channel cables
• Performing an export (CIFS/NFS) or an iSCSI LUN
• Enabling a RAID 5 storage configuration for first 4-5 supported drives on a single DAE
• VNX implementation
SnapView Module
• Installing, configuring, and activating SnapView software
SnapSure Module
• Installing, configuring, and activating SnapSure software
• Providing Customer a list of potential EMC VNX update
Discussing EMC VNX installation, and Local & Remote Protect operational manual
CUSTOMER RESPONSIBILITIES
• Placing installed and configured unit into production environment
• Obtaining formal EMC product education, as necessary (beyond the mere summary provided hereunder)
• Providing two (2) weeks’ advance notice for any required Seller travel
ENGAGEMENT PLANNING & MANAGEMENT
The following planning tasks will be performed:
1. Internal Project Technical Planning
2. External Project Meeting
3. Project Management
OUT OF SCOPE
• Placing any installed or configured unit into production environment
• Any other Services not specified herein.
ITEM(S) PROVIDED
1. Storage solution configuration documentation
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order.
CUSTOMER LOCATIONS
Seller will provide Services at mutually agreed U.S. location.
PROJECT-SPECIFIC TERMS
1. Customer is responsible for providing all physical and network access, properly functioning hardware and software, and qualified personnel necessary for Seller’s performance of the Services.
2. Customer will provide in advance all applicable Customer safety and security rules/procedures.
3. Customer is responsible for all data, including back-up.
4. Customer will provide reasonable cooperation with, and support of, Seller’s scheduling and performance.
5. Customer will sign Seller’s project sign-off form upon completion of the Services.
6. All Services will be performed at a single site.
7. All Services will be performed during Seller’s normal business hours.
TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects”, accessed via the “Terms & Conditions” link on Seller’s website (the “Agreement”), which are incorporated herein.
• Racking Customer’s VNX hardware, including up to 2 Disk Array Enclosures (DAEs)
• Cabling Customer’s VNX system, using Customer-provided network and Fibre channel cables
• Performing an export (CIFS/NFS) or an iSCSI LUN
• Enabling a RAID 5 storage configuration for first 4-5 supported drives on a single DAE
• VNX implementation
SnapView Module
• Installing, configuring, and activating SnapView software
SnapSure Module
• Installing, configuring, and activating SnapSure software
• Providing Customer a list of potential EMC VNX update
Discussing EMC VNX installation, and Local & Remote Protect operational manual
CUSTOMER RESPONSIBILITIES
• Placing installed and configured unit into production environment
• Obtaining formal EMC product education, as necessary (beyond the mere summary provided hereunder)
• Providing two (2) weeks’ advance notice for any required Seller travel
ENGAGEMENT PLANNING & MANAGEMENT
The following planning tasks will be performed:
1. Internal Project Technical Planning
2. External Project Meeting
3. Project Management
OUT OF SCOPE
• Placing any installed or configured unit into production environment
• Any other Services not specified herein.
ITEM(S) PROVIDED
1. Storage solution configuration documentation
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order.
CUSTOMER LOCATIONS
Seller will provide Services at mutually agreed U.S. location.
PROJECT-SPECIFIC TERMS
1. Customer is responsible for providing all physical and network access, properly functioning hardware and software, and qualified personnel necessary for Seller’s performance of the Services.
2. Customer will provide in advance all applicable Customer safety and security rules/procedures.
3. Customer is responsible for all data, including back-up.
4. Customer will provide reasonable cooperation with, and support of, Seller’s scheduling and performance.
5. Customer will sign Seller’s project sign-off form upon completion of the Services.
6. All Services will be performed at a single site.
7. All Services will be performed during Seller’s normal business hours.
TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects”, accessed via the “Terms & Conditions” link on Seller’s website (the “Agreement”), which are incorporated herein.