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CLINiC IronCare - extended service agreement - 3 years

Mfg. Part: 1974978 | CDW Part: 4692821 | UNSPSC: 81111812
$10,480.72Advertised Price
Lease Option ($294.40 /month) Lease Availability
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 1 hrs 46 mins
  • Extended service agreement
  • advance parts replacement
  • 3 years
  • response time: second business day
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 3 years
  • response time: second business day
Iron Bow Healthcare Solutions offers three year maintenance to ensure the ongoing performance of its Telehealth solutions and the uninterrupted mission of the customers. Telephone support is managed through Iron Bow's Client Service Center (CSC), an ITIL-based contact center located in the United States. The CSC's ticketing system enables classification, triaging and escalation based on incident and severity (e.g. low, medium, high and critical) facilitating timely access to the appropriate technicians.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Iron Bow
Manufacturer: Capsa Solutions
Model: IronCare
Packaged Quantity: 1
Product Line: CLINiC

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Remote diagnosis

Service & Support
Response Time: Second business day
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: Second business day



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Video conferencing devices

 
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10/23/2017 2:14:14 PM
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