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Centrify Premium Support - technical support (renewal) - 1 year

Mfg. Part: R-MAC-PM-1Y | CDW Part: 3766100 | UNSPSC: 81112201
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships same day if ordered before 4 PM CT
  • Technical support (renewal)
  • phone consulting
  • 1 year
  • business hours
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Product Overview
Main Features
  • Technical support (renewal)
  • phone consulting
  • 1 year
  • business hours
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Installation Type: Locally installed

Header
Brand: Centrify
Compatibility: Mac
Manufacturer: COMFY KEYBOARD AND SOFTWA
Model: Premium Support
Packaged Quantity: 1
Product Line: Centrify

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: Business hours
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: 6 named contacts / severity level 1
Response Time: 2 business hours
Service Availability (Hours a Day): Business hours
Service Type: Phone consulting



Limitation: 6 named contacts / severity level 2
Response Time: 4 business days



Limitation: 6 named contacts / severity level 3
Response Time: 6 business hours



Limitation: 6 named contacts / severity level 4
Response Time: 24 business hours



Service Type: E-mail consulting



Service Type: Web support



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Web knowledge base access



Service Type: New releases update

Product Reviews
 
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12/7/2016 4:24:59 PM
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