Cisco IPCC Enterprise Edition Outbound Option - license

Mfg. Part: IPCE-DIALPORT-L | CDW Part: 1516447 | UNSPSC: 43232703
$600.00SAVE $44.40
$555.60CallAdvertised Price
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Product Overview
Main Features
  • License
  • 1 port
Cisco IP Contact Center (IPCC) Enterprise has traditionally enabled companies to distribute inbound service volume to a variety of termination points, including automatic call distributors (ACDs), interactive voice response systems (IVRs), home agents, and network terminations. The addition of the Cisco Outbound Option (formerly Cisco Blended Agent) - with its combination of outbound dialing modes - complements the powerful inbound call-handling capability of the IPCC Enterprise with a robust outbound call management solution.

The ability for agents to handle both inbound and outbound contacts offers a way to optimize contact center resources. The Cisco Outbound Option enables the multi-functional contact center to include outbound campaign solutions that take advantage of the enterprise view that Cisco IPCC Enterprise maintains over agent resources.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Category: Internet & communication applications
Subcategory: Internet & communication - IP telephony

Brand: Cisco
Compatibility: PC
Model: Enterprise Edition Outbound Option
Packaged Quantity: 1
Product Line: Cisco IPCC

License Category: License
License Qty: 1 port
License Type: License

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10/22/2016 10:28:40 PM
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