Cisco Partner Support Service extended service agreement - 1 year - shipmen

Mfg. Part: CON-PSUP-ASD120 | CDW Part: 3178680 | UNSPSC: 81111812
$480.79CallAdvertised Price
This item is currently unavailable to purchase online. Please contact us to place this order.

Sales Assistance

800.808.4239 Mon-Fri 7am-7:30pm CT

Answer within 24 hours.

Lease Option ($15.00 /month) Lease Availability

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Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
  • response time: 4 h
  • for P/N: ASA5500X-SSD120
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
  • response time: 4 h
  • for P/N: ASA5500X-SSD120
  • ASA5500X-SSD120=
Cisco Partner Support Service combines Cisco's intellectual capital with software-based smart capabilities, allowing you to expand your service offerings, resulting in lower delivery costs, improved time to market, and increased customer intimacy. Cisco Partner Support Service provides foundational technical services along with extensive installed base management, alerts, and device diagnostics structured for you to embed within your service offerings.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Cisco
Compatibility: PC
Manufacturer: Cisco SMARTnet New Attach 3YR
Packaged Quantity: 1
Product Line: Cisco Partner Support Service

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Remote diagnosis

Support Details Service Included: Web knowledge base access
Support Details Type: Product info support

Support Details Type: New releases update

Support Details Type: Intrusion definitions update

Service & Support
Location: Shipment
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Limitation: Severity level 1
Response Time: 1 hour

Limitation: Severity level 2
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): Business hours

Limitation: Severity level 3
Response Time: 72 hours

Limitation: Severity level 4
Response Time: 96 hours

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10/22/2016 11:09:43 AM
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