Quick tech specs
- Extended service agreement
- For Catalyst 6500 Series switches
- Advance parts replacement service
- 24 x 7 TAC support
- Knowledge base and community access
- 4 hour response time
Know your gear
Reduce the costs associated with equipment maintenance with this Cisco® SMARTnet™ Extended Service Agreement. It works with various Catalyst® 6500 Series switches. This Cisco Smartnet 24x7 service helps companies get prompt help to maximize network uptime. Access to Cisco Technical Assistance Center enables your team to troubleshoot issues in real-time. This license lets you download updates, security patches and OS upgrades to keep your switches functioning optimally.
The service allows network admins to log into the knowledge base for work-around solutions and helpful tips about products and services. An advance replacement service lets your teams acquire spare parts for broken equipment without incurring unexpected costs. With response times that typically average four hours, this service helps you minimize losses associated with downtime. Cisco is on the lookout for equipment failure reports 24 x 7, so companies get the needed help even on weekends and holidays. This Cisco service follows the severity and escalation procedures to help your organization get specialized experts for complex problems.
The service allows network admins to log into the knowledge base for work-around solutions and helpful tips about products and services. An advance replacement service lets your teams acquire spare parts for broken equipment without incurring unexpected costs. With response times that typically average four hours, this service helps you minimize losses associated with downtime. Cisco is on the lookout for equipment failure reports 24 x 7, so companies get the needed help even on weekends and holidays. This Cisco service follows the severity and escalation procedures to help your organization get specialized experts for complex problems.