Cisco SMARTnet extended service agreement

SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options.

SMARTnet 8x5xNext Business Day service includes delivery of hardware replacement parts the next business day, provided that the request is received before 3 p.m. local time.

This support covers IP/VC 3540 MCU System Module - 30 Session Module.