Cisco SMARTnet extended service agreement
Mfg # CON-SNT-AIR3BK9C
CDW # 3986741
| UNSPSC 81111811
Quick tech specs
- Boosts access to support resources
- Facilitates new OS features
- Covers Cisco Aeronet AIR-AP1832I-B-K9,AIR-AP1- 832IBK9C-RF and AIR-AP1832IBK9C-WS
- TAC offers technical expertise to diagnose and resolve network problems
- Cisco Smart Call Home functionality provides detailed diagnostics and alerts
Know your gear
Enjoy access to support tools using this Cisco® SMARTnet™ extended service agreement for certain Cisco wireless access point devices. The Cisco Technical Assistance Center (TAC) provides IT experts to diagnose and resolve network issues. The center uses different platforms, such as email, phone and web, to match end-user needs. Leverage its online self-help support to empower your personnel with knowledge on threats and technological advancements. The My Cisco web portal provides bug reports and troubleshooting tools tailored for your network. Access new OS features such as major and minor releases within your licensed feature set using this extended service. Crafted with the Cisco Smart Call Home functionality, it offers immediate alerts and detailed diagnostics on select network devices. Enjoy quick mitigation of your security vulnerabilities using the service agreement.
Get coverage for a Cisco AP device with adaptable hardware replacement using this Cisco SMARTnet 8x5xNBD, for service 8 hours a day, five days a week. Backed by on-site support, it allows field engineers to diagnose and resolve your hardware issues at your physical location by the next business day (NBD). Its synchronized resolution tracker escalates incidents automatically to higher support levels. The service has a low response time that backs fast network restoration. This helps in reducing downtime for increased productivity. It’s compatible with different Cisco Aironet™ equipment for increased versatility.
Get coverage for a Cisco AP device with adaptable hardware replacement using this Cisco SMARTnet 8x5xNBD, for service 8 hours a day, five days a week. Backed by on-site support, it allows field engineers to diagnose and resolve your hardware issues at your physical location by the next business day (NBD). Its synchronized resolution tracker escalates incidents automatically to higher support levels. The service has a low response time that backs fast network restoration. This helps in reducing downtime for increased productivity. It’s compatible with different Cisco Aironet™ equipment for increased versatility.