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Cisco Unified Computing Mission Critical Support Service extended service a

Mfg. Part: CON-UCM7-R210W | CDW Part: 2291337 | UNSPSC: 81111812
$1,328.66Advertised Price
Lease Option ($41.45 /month) Lease Availability
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: R210-2121605W
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: R210-2121605W
  • R210-2121605W=
Cisco Unified Computing Mission Critical Support Service helps you protect your business operations by maintaining the stability and availability of your business-critical unified computing environment, while helping you to realize the full value of your investment. This service delivers personalized technical account management, expedited technical support, and expert field support engineering for your Cisco Unified Computing System (UCS).

The Mission Critical Support Service provides a designated technical account manager (TAM) who acts as a strategic resource to help assure your unified computing environment runs at peak efficiency, while adhering to your business computing strategy and requirements. Should a problem arise that threatens business continuity, the TAM provides crisis management leadership, and your IT staff gets expedited access to Cisco's award-winning Technical Assistance Center (TAC). If you require expert field support to implement proactive and remedial changes, the field support engineering option provides an engineer with deep technical expertise who implements changes remotely or onsite. Additionally, you receive all the features of the Cisco Unified Computing Support Service, including triage support for third-party software and parts replacement in as little as two hours. When your unified computing environment is crucial to your business, the Cisco Unified Computing Mission Critical Support Service provides the personalized, expert help you need to accelerate problem remediation and help minimize downtime.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Servers

Header
Brand: Cisco
Compatibility: PC
Manufacturer: Cisco Smartnets North America
Packaged Quantity: 1
Product Line: Cisco Unified Computing Mission Critical Support Service

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Type: New releases update



Support Details Service Included: Consulting
Support Details Type: Technical support

Service & Support
Location: On-site
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Miscellaneous (CDW)
Compatible With:
Cisco UCS C210 M2 General-Purpose Rack-Mount Server

 
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12/4/2016 7:02:08 PM
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