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Citrix Appliance Maintenance Gold Plus - extended service agreement - 1 yea

Mfg. Part: 4036759-E4 | CDW Part: 4057427 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
  • response time: 4 business hours
  • Citrix Enterprise License Program (ELA)...
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
  • response time: 4 business hours
  • Citrix Enterprise License Program (ELA) (Level 4)
  • for P/N: 3011961-E4
  • 3011962-E4
  • 3011979-E4
Citrix Appliance Maintenance provides technical support from the Citrix experts to diagnose and resolve issues encountered with your appliance, the latest software upgrades and replacement of malfunctioning appliances to minimize downtime at your organization. With Gold Plus maintenance, the service includes quick delivery after Citrix authorizes the issuance of a replacement product from the Service Center.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Citrix
Manufacturer: Citrix NetScaler
Model: Gold Plus
Packaged Quantity: 1
Product Line: Citrix Appliance Maintenance

Miscellaneous
Pricing Type: Citrix Enterprise License Program (ELA) (Level 4)

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Type: New releases update



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Web support

Service & Support
Location: Shipment
Response Time: 4 business hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Complicated network devices

 
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12/5/2016 2:42:22 PM
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