Citrix Appliance Maintenance Gold - technical support - for Citrix CloudBri

Mfg. Part: 4039253-E5 | CDW Part: 4143383 | UNSPSC: 81112201
$25,369.41Advertised Price
Lease Option ($746.37 /month) Lease Availability

Have leasing questions? Let us know how can we help.

Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for Citrix CloudBridge Virtual WAN 4000-1000
  • ELA
  • level 5
  • phone consulting
  • 2 years
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Citrix CloudBridge Virtual WAN 4000-1000
  • ELA
  • level 5
  • phone consulting
  • 2 years
  • 24x7
Citrix Appliance Maintenance provides a convenient way for customers to budget annually to receive technical support, software upgrades for appliances and return material authorization RMA access in the event of appliance failure.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Citrix
Compatibility: PC
Manufacturer: Citrix NetScaler
Model: Gold
Packaged Quantity: 1
Product Line: Citrix Appliance Maintenance

Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 4 hours
Service Type: Web support

Limitation: Severity level 3
Response Time: 24 hours

Limitation: Severity level 4
Response Time: 5 days

Service Type: Web knowledge base access

Service Type: New releases update

Response Time: Next business day
Service Type: Replacement

Licensing Program: Citrix Enterprise Licensing Program (ELA)
Software Title: Citrix CloudBridge Virtual WAN 4000-1000

Installation Type: Locally installed

License Pricing: Volume
Pricing Level: Level 5

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10/24/2016 5:06:34 PM
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