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Cyberoam Total Value Subscription Services - extended service agreement - 1

Mfg. Part: 01-TVSP-PRC-0025ING-01 | CDW Part: 3821469 | UNSPSC: 81111812
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This item was discontinued on April 13, 2017.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • replacement
  • 1 year
  • repair time: 10 days
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 1 year
  • repair time: 10 days
Total Value Subscription security bundle offers total security to organizations along with email security. TVS includes Gateway Anti-Virus & Anti-Spyware, Anti-Spam, Web & Application Filter, Intrusion Prevention System, 8 x 5 Email, phone and chat Tech Support. TVSP covers these security services with 24×7 support. These bundled security offerings are available for CRia and CR NG series of network security appliances.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Class of Equipment: Complicated network devices

Brand: Cyberoam
Manufacturer: Sophos
Model: Total Value Subscription Services
Packaged Quantity: 1
Product Line: Cyberoam

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Replacement
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: E-mail consulting

Support Details Service Included: Web support

Support Details Type: URL database update

Support Details Service Included: Knowledge base access
Support Details Type: Product info support

Support Details Type: Virus filter update

Support Details Type: Malware definitions update

Support Details Type: Spam filter update

Support Details Type: New releases update

Support Details Service Included: Remote diagnosis

Support Details Type: Limited warranty

Service & Support
Repair Time: 10 days
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Repair Time: 10 days

Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

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9/26/2017 3:16:36 PM
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