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Dell 3Y NBD OS > 4Y ProSupport NBD - Upgrade from [3 Years Hardware Service

Mfg. Part: PS4YLATIM | CDW Part: 3946209 | UNSPSC: 81111812
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This item was discontinued on February 17, 2017.

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  • Upgrade from [3 Years Hardware Service with In-Home/Onsite Service After Remote Diagnosis] to [4 years ProSupport Next Business Day]
  • Extended service agreement
  • parts and labor
  • 4 years
  • 10x5 (24x7 phone access to expert technicians)
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Product Overview
Main Features
  • Upgrade from [3 Years Hardware Service with In-Home/Onsite Service After Remote Diagnosis] to [4 years ProSupport Next Business Day]
  • Extended service agreement
  • parts and labor
  • 4 years
  • 10x5 (24x7 phone access to expert technicians)
  • response time: NBD
Dell ProSupport Plus is the complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Dell
Manufacturer: Project Rad Warranties
Model: 3Y NBD OS > 4Y ProSupport NBD - Upgrade from [3 Years Hardware Service with In-Home/Onsite Service After Remote Diagnosis] to [4 years ProSupport Next Business Day]
Packaged Quantity: 1
Product Line: Dell

Service
Support Full Contract Period: 4 year(s)
Support Details Full Contract Period: 4 years
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access



Support Details Service Included: Remote diagnosis

Service & Support
Response Time: Next business day
Service Availability: 10 hours a day / 5 days a week (24x7 phone access to expert technicians)
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 10 hours a day



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Notebooks

 
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2/19/2017 8:30:04 PM
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