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Dell Mail-In Service - extended service agreement - 2 years - 2nd and 3rd y

Mfg. Part: 808-3478 | CDW Part: 4127217 | UNSPSC: 81111812
$99.00SAVE $23.20
$75.80Advertised Price
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • parts and labor
  • 2 years ( 2nd/3rd year )
  • pick-up and return
  • repair time: 10 business days
  • for Chromebook 11
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 2 years ( 2nd/3rd year )
  • pick-up and return
  • repair time: 10 business days
  • for Chromebook 11
With "Mail in" or "Return-to-Depot" service, Dell Technical Support will provide phone-based troubleshooting to try and resolve the issue. If the diagnosis confirms that the system has experienced a qualified failure, packaging, shipping and return instructions and a pre-paid shipping waybill will ordinarily be dispatched to your/your customer's location on the next business day if you call prior to 4:00pm. If non-Dell options added to the system are found to be the cause of the problem, a service charge may be applied. Dell reserves the right to send a whole replacement for the system or a replacement for portions of the system rather than repairing and returning the system sent for repair. Normal factory build times apply when Dell chooses to replace a system instead of repair. Typical cycle time for a system, including shipping to and from the repair center, is approximately 8-10 business days.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Notebooks

Header
Brand: Dell
Manufacturer: Project Rad Warranties
Model: Mail-In Service
Packaged Quantity: 1
Product Line: Dell

Service
Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years
Support Details Location: Pick-up and return
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support

Service & Support
Location: Pick-up and return
Repair Time: 10 business days
Service Included: Parts and labor
Support Period: 2nd and 3rd year
Type: Extended service agreement

 
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12/9/2016 9:55:12 PM
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