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Dell ProSupport Plus with Mission Critical upgrade from 3 Years Next Busine

Mfg. Part: 809-1185 | CDW Part: 4132323 | UNSPSC: 81111812
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This item was discontinued on February 17, 2017.

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Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • response time: 4 h
  • for PowerVault MD1200
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • response time: 4 h
  • for PowerVault MD1200
  • MD1220
Dell ProSupport Plus on-site response with mission critical service provides faster response times. Dell may initiate a critical situation process for severity level one issues and issue emergency dispatches when required.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Dell
Manufacturer: Project Rad Warranties
Model: with Mission Critical upgrade from 3 Years Next Business Day Onsite
Packaged Quantity: 1
Product Line: Dell ProSupport Plus

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access



Support Details Service Included: Remote diagnosis

Service & Support
Location: On-site
Response Time: 4 hours
Response Time Comment: For critical issues
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Storage arrays

 
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3/25/2017 4:59:08 AM
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