Quick tech specs
- Extended service agreement
- 1 year
- 24x7
- parts and labor
- on-site
- response time: 4 h
Know your gear
Customer may contact EMC by telephone or web interface on a 24x7 basis to report an equipment or software problem and provide input for initial assessment of severity level. EMC provides a technical response by remote means based on the severity level of the problem; or, when deemed necessary by EMC, Onsite Response as described below.