EMC Premium Support - technical support - for Data Domain Replicator - 1 ye

Mfg. Part: YSE000H300014018 | CDW Part: 3930053 | UNSPSC: 81112201
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  • Technical support
  • for Data Domain Replicator
  • for Data Domain DD7200
  • phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
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Product Overview
Main Features
  • Technical support
  • for Data Domain Replicator
  • for Data Domain DD7200
  • phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
EMC Premium Support offers mission critical support for extremely fast resolution, including 24x7 customer service and monitoring, priority onsite response for critical issues, installation of operating environment updates, and installation of all replacement parts.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: EMC
Compatibility: PC
Manufacturer: VCE Company
Model: Premium Support
Packaged Quantity: 1
Product Line: EMC

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 2 hours

Limitation: Severity level 3
Response Time: 3 business hours
Service Availability (Hours a Day): Business hours

Limitation: Severity level 4
Response Time: 8 business hours

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

Software Title: Data Domain Replicator

Installation Type: Locally installed

Licensing Details: For Data Domain DD7200

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10/26/2016 6:41:59 AM
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