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Electronic HP Care Pack Next Business Day Hardware Support with Accidental

Mfg. Part: UH182E-DUP | CDW Part: 1319887 | UNSPSC: 81111812
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This item was discontinued on January 25, 2017.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for Elite x2; EliteBook 1030 G1
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
  • for Elite x2; EliteBook 1030 G1
  • 1040 G3
  • 820 G3; EliteBook Folio G1; ProBook 64X G2
  • 655 G2
HP Hardware Support Service with Computrace by Absolute Software provides computer theft recovery, data protection, and secure IT asset management for all of your mobile devices. You have the flexibility to choose between different service features and service-level options to address your specific needs: HP Hardware Support Onsite Service: This service feature provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. HP Hardware Support Offsite Pick Up and Return Service: This service feature offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. Accidental Damage Protection: With this optional service feature, you will receive protection against accidental damage to the covered hardware product. Accidental damage is defined as physical damage to a product caused by or resulting from a fortuitous incident. Disk Retention (Defective Media Retention): This service feature option allows you to retain defective hard disk drive components that you do not want to relinquish due to sensitive data contained within the disk covered under this service.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: HP
Compatibility: PC
Manufacturer: Hewlett Packard Services
Model: Next Business Day Hardware Support with Accidental Damage Protection
Packaged Quantity: 1
Product Line: Electronic HP Care Pack

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement



Support Details Type: Accidental damage coverage

Service & Support
Location: On-site
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Response Time: Next business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day

Equipment
Class of Equipment: Notebooks

 
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3/25/2017 6:40:19 PM
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