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ExaGrid Standard Customer Support and Maintenance - extended service agreem

Mfg. Part: EX32000-SEC-1YRMS-S | CDW Part: 3836013 | UNSPSC: 81111812
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  • Extended service agreement
  • replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: EX32000E
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 1 year
  • shipment
  • response time: NBD
  • for P/N: EX32000E
ExaGrid's customer support and maintenance services are designed to ensure that your ExaGrid system stays up and running to meet your data protection needs.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: ExaGrid
Manufacturer: Exagrid
Model: Standard Customer Support and Maintenance
Packaged Quantity: 1
Product Line: ExaGrid

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Remote monitoring



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: Next business day
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: Next business day



Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day
Service Availability (Time): 9:00 AM - 6:00 PM

Equipment
Class of Equipment: Storage arrays

Miscellaneous (CDW)
Compatible With:
ExaGrid EX32000E

 
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12/9/2016 11:48:07 AM
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