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Extreme Networks ExtremeWorks 48 Hour Advanced Hardware Replacement - exten

Mfg. Part: 97005-MSM48C | CDW Part: 2684399 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: 2 business days
  • for P/N: 41213
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Product Overview
Main Features
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • response time: 2 business days
  • for P/N: 41213
If notice of the defective product is received prior to 2 p.m. regional TAC time, Extreme Networks will ship a replacement of like or equivalent model on the same day with two business day delivery.

For 48 Hour and NBD AHR, Extreme Networks must receive notice of defective product (via telephone, email or through eSupport) by 2 p.m. in the time zone where your nearest Extreme Networks TAC is located Monday through Friday in order to ship the replacement product the same business day. Response times for 48 Hour and NBD AHR shall be measured from Extreme Networks shipment date. Extreme Networks is not responsible for any delays in delivery related to freight or courier delays, export or customs regulations or processes.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Extreme Networks
Compatibility: PC
Manufacturer: Extreme Networks Services
Model: 48 Hour Advanced Hardware Replacement
Packaged Quantity: 1
Product Line: Extreme Networks ExtremeWorks

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Type: New releases update



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: E-mail consulting



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web support

Service & Support
Location: Shipment
Response Time: 2 business days
Service Included: Advance parts replacement
Type: Extended service agreement

Service & Support Details
Response Time: 2 business days



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Complicated network devices

 
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12/4/2016 6:25:13 PM
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