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Fortinet FortiCare 8x5 Enhanced Support - extended service agreement (renew

Mfg. Part: FC-10-W0548-311-02-12 | CDW Part: 4022673 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement (renewal)
  • replacement
  • 1 year
  • shipment
  • response time: 3 days
  • for P/N: FS-548D
  • FS-548D-NFR
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • replacement
  • 1 year
  • shipment
  • response time: 3 days
  • for P/N: FS-548D
  • FS-548D-NFR
Fortinet's FortiCare 8 x 5 Enhanced Support offering includes access to real-time ticket system, an interactive chat feature, and online technical documentation. Together, these options allow customers to have fast and easy access to the technical answers they need. Additionally, 8 x 5 Enhanced Support includes return and replace hardware support. Enhanced support additionally provides firmware updates for FortiOS.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Complicated network devices

Header
Brand: Fortinet
Compatibility: PC
Manufacturer: Fortinet
Model: 8x5 Enhanced Support
Packaged Quantity: 1
Product Line: Fortinet FortiCare

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting
Support Details Type: Product info support



Support Details Service Included: Web knowledge base access



Support Details Service Included: Web support



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: 3 days
Service Included: Replacement
Type: Extended service agreement (renewal)

Service & Support Details
Response Time: 3 days



Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

 
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12/7/2016 2:42:38 PM
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