Fujitsu Standard Service extended service agreement - 1 year - on-site

Mfg. Part: PYR300-P025121-0NA | CDW Part: 3665500 | UNSPSC: 81111812
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  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • response time: NBD
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • response time: NBD
The Standard Service level is for customers with less stringent support needs, requiring both telephone and onsite coverage during a normal workday. Standard Service provides live telephone support, with parts and an onsite response time goal of next business day during normal business hours.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Fujitsu
Compatibility: PC
Manufacturer: Fujitsu Server
Packaged Quantity: 1
Product Line: Fujitsu Standard Service

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Remote monitoring

Support Details Type: New releases update

Service & Support
Location: On-site
Response Time: Next business day
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Limitation: Severity level 1/2/3
Response Time: Next business day

Limitation: Severity level 1
Response Time: Live call transfer
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day

Limitation: Severity level 2
Response Time: 2 hours

Limitation: Severity level 3
Response Time: 4 hours

Class of Equipment: Servers

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10/23/2016 3:21:13 AM
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