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HDS Standard Service - extended service agreement - 1 month - on-site

Mfg. Part: 043-993362-01.P | CDW Part: 3808136 | UNSPSC: 81111812
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  • Extended service agreement
  • parts and labor
  • 1 month
  • on-site
  • 24x7
  • response time: 4 h
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Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 1 month
  • on-site
  • 24x7
  • response time: 4 h
Hitachi Data Systems (HDS) has taken its industry-leading support and services capabilities and bundled them into the Select Care portfolio. That means you can now easily match the best proactive and reactive service levels to your specific business, operational and financial needs. The Select Care portfolio not only allows you to effectively scale IT infrastructure departments to overcome ever-pressing resource constraints, but it also enables you to focus on what really matters most: efficient and scalable operations.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: HDS
Manufacturer: Hitachi Data Systems
Model: Standard Service
Packaged Quantity: 1
Product Line: HDS

Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month
Support Details Location: On-site
Support Details Service Included: Parts and labor
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Preventive maintenance

Service & Support
Location: On-site
Response Time: 4 hours
Response Time Comment: Target time
Service Availability: 24 hours a day / 7 days a week
Service Included: Parts and labor
Type: Extended service agreement

Service & Support Details
Distance from Customer Site: 50 miles
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Class of Equipment: Storage arrays

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12/11/2017 3:41:50 AM
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