HEAT Service Management - maintenance (1 year) - 1 named user

If you are ready to step up to running your IT organization as a service, HEAT Service Management will support you with the tools to make this a reality. HEAT Service Management includes robust functionality. With HEAT Service Management solutions you can easily request a service or change, plan for appropriate remediation measures, automatically approve and authorize the request, implement the change to your users, audit the successful completion and service level agreements associated with the change, and control your services portfolio on an ongoing basis to ensure enhanced service quality and customer satisfaction.