142
Back to Top

HPE 4-Hour 24x7 Proactive Care Advanced Service - extended service agreemen

Mfg. Part: H8B35A5#YTL | CDW Part: 4059561 | UNSPSC: 81111812
Request PricingCall
 

This item was discontinued on February 17, 2017.

Sales Assistance

800.808.4239 Mon-Fri 7am-7:30pm CT

Answer within 24 hours.



Close

Have leasing questions? Let us know how can we help.

Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: H6Z00A
View More
Product Overview
Main Features
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: H6Z00A
  • H6Z00AR
HP Proactive Care Advanced Service expands on HP Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HP Account Support Manager (ASM) provides personalized technical and operational advice, including HP best practices gleaned from HP's broad support experience. HP Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HP, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs.

Should an incident occur, reducing business impact requires a swift and comprehensive response. An HP Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity 1 incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates. HP Proactive Care Advanced uses HP Remote Support Technology to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

 
Adding to Cart...
11/19/2017 4:47:04 AM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

Error!

Something went wrong.

Please try again later.