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HPE 4-hour 24x7 Hardware Exchange plus 24x7 Software Support - extended ser

Mfg. Part: U0Q96E | CDW Part: 2743220 | UNSPSC: 81111812
$1,551.10Advertised Price
Lease Option ($48.39 /month) Lease Availability
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Note: Leasing is available to organizations only. Leasing is not available to individuals.
800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement
  • replacement
  • 3 years
  • shipment
  • 24x7
  • response time: 4 h
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 3 years
  • shipment
  • 24x7
  • response time: 4 h
HP Hardware Exchange and Software Support Care Pack Service combine popular hardware and software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware and software problems. The HP Care Pack service is offered on HP networking products that have a limited lifetime warranty and HP visual collaboration products.

Software support provides access to the HP response centers. HP response center engineers work with your IT team to provide advice on software features and use, problem diagnosis and resolution, software defect identification, and access to patches. The service also provides electronic access to firmware update releases to help extend the lifecycle of your technology investment.

Hardware exchange offers a reliable and fast exchange service for eligible HP networking and HP visual collaboration products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HP Hardware Exchange and Software Support is a cost-efficient yet convenient alternative to onsite support.

Hardware exchange provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time of logging a call with HP. Replacement products or parts are new or equivalent to new in performance.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: HPE
Compatibility: PC
Manufacturer: Hewlett-Packard
Model: 4-hour 24x7 Hardware Exchange plus 24x7 Software Support
Packaged Quantity: 1
Product Line: HPE

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Remote diagnosis
Support Details Type: Technical support



Support Details Service Included: Phone consulting



Support Details Type: New releases update

Service & Support
Location: Shipment
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Complicated network devices

 
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12/3/2016 2:15:46 PM
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