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HPE Data Protector Single Server Edition ( v. 5.0 ) - license

Mfg. Part: B7030BA | CDW Part: 421020 | UNSPSC: 43233415
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  • ( v. 5.0 )
  • license
  • 1 server
  • Win
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Product Overview
Main Features
  • ( v. 5.0 )
  • license
  • 1 server
  • Win
HP Data Protector Software automates high performance backup and recovery, from disk or tape, over unlimited distances, to enable 24x7 business continuity and improve IT resource utilization. Data Protector Software responds to the pressure for lower IT costs and greater operational efficiency by offering acquisition and deployment costs which are 30 – 70 % less than competition. The license model is very simple and easy to understand, helping to reduce complexity. Extensive scalability and features for continuous backup and recovery operations enable growth with a single product. A superb solution, no other Software can integrate better with the HP market-leading line of StorageWorks disk and tape family of products, as well as with other heterogeneous storage infrastructures. As an integral component of the fast-growing HP Software portfolio, which includes storage resource management, archiving, replication, and device management Software, Data Protector Software also fully integrates with the HP OpenView management solutions, allowing managing data protection as an essential element of an overall IT service. This solution offers the unique advantage of being able to source hardware, Software, and award winning service offerings from a single, trusted source. Data Protector Software simplifies the use of complex backup and recovery procedures with the fastest installation, automated routine tasks, and easy-to-use features. The centralized multi-site management easily allows implementing multi-site changes, adapting in real time to changing business requirements. Appropriate for medium and large companies in any industry, Data Protector Software is the ideal solution to reduce IT costs and complexity while remaining reliable and scalable to grow from single server environments to the largest distributed enterprise infrastructures.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
System Requirements
Min Operating System: Microsoft Windows 2000 , Microsoft Windows NT , Microsoft Windows XP
Platform: Windows

License Category: License
License Qty: 1 server
License Type: License
Version: 5.0

Brand: HPE
Compatibility: PC
Manufacturer: HP Software
Model: Single Server Edition
Packaged Quantity: 1
Product Line: HPE Data Protector

Category: Networking applications
Subcategory: Network - network backup

Product Reviews
Rated 3.7 out of 5 by 17reviewers.
Rated 4 out of 5 by Reliable on the server side for providing a trustworthy backend. Valuable Features:It is very reliable on the server side for providing a trustworthy backend. The installation was simple and provided an easy way to install even on Unix servers. It has excellent features like deduplication.Improvements to My Organization:It is really helpful in giving us a great backup and restore environment, and it's especially a great help in doing the granular recovery for VMs, SharePoint, and Exchange servers.Room for Improvement:Reporting on scheduled backups via the advanced scheduling option are non-existent, and this needs to be available.VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups.Use of Solution:We've been using it for 10 years.Deployment Issues:There were no issues with the deployment.Stability Issues:We've had no issues with its stability.Scalability Issues:There have been no issues scaling it.Customer Service:It's not good and needs to be improved.Technical Support:It's not good and needs to be improved.Previous Solutions:We were using EMC previously, and switched because this is easier to manage and it's cheaper.Initial Setup:It was easy and there were no major difficulties.Implementation Team:A vendor team came and performed the implementation. I recommend that you get a professional services team come and do it for you.ROI:The ease of use for operators provides a quick response when restores are needed by the business.Cost and Licensing Advice:The licensing structure provides cost savings to business.Disclaimer: My company has a business relationship with this vendor other than being a customer:HP is also one of our customers. Partners. August 15, 2016
Rated 4 out of 5 by We can recover the user-specific data when there is data loss, such as a mailbox or file server. Valuable Features:* Backup to Disk with StoreOnce software catalyst* Disaster Recovery* Zero downtime backupImprovements to My Organization:Data Protector helps us to maintain data consistency and recover data with minimum downtime. We can recover the user-specific data when there is data loss, such as a mailbox or file server.Having dual-cell manager in the environment at primary and secondary sites, data restoration and services can be made up in case the primary site goes down completely.Room for Improvement:* Technical Support* Troubleshooting* Restore using multi-path* Restore for Microsoft Exchange* GREUse of Solution:I've used it for more than seven years.Deployment Issues:I've had no issues with deploying it.Stability Issues:There isn't much instability as the product has been stable with the exception of a few bugs during upgrades.Scalability Issues:There have been no issue with scalability until now for mid-level datacenters.Customer Service:4/10Technical Support:Technical support is very poor and I would rate it as 1/10. The response from L1 is very slow and there is no handover when the engineer finishes the shift. There's no direct interaction with the L2 or L3, which makes the case take more time. L1 basically behaves as a mediator for transferring the information from the customer to L2 or L3, and they don't perform any troubleshooting.Previous Solutions:I haven't migrated a customer with different solution to Data Protector, but I have seen a customer move from Data Protector to Avamar, Veeam, and Commvault, who had better product offerings.Initial Setup:The initial setup is straightforward if you understand the architecture correctly.Implementation Team:We implemented it with out in-house team.Cost and Licensing Advice:Licensing is categorized for each sub component rather than on the basis of services which is what we would like. For example, there is one license for all GREs, and similarly one license for all zero downtime backup products.Other Solutions Considered:No other options were looked at.Other Advice:It's easy to learn for new users, not complicated, and has a simple backup and restore procedure. Last but not the least, it's easy to recover in case of disaster. The drawback is that there is some inconsistency and bugs with the level of technical support.I would recommend the product to others keeping in mind the ease of implementation, maintenance of software, and easy backup and restore steps.Disclaimer: I am a real user, and this review is based on my own experience and opinions. May 11, 2016
Rated 4 out of 5 by Our primary use is for disaster recovery, but the most frequent use is the restore function when a user accidentally deletes a file. Valuable Features:Our primary use is for disaster recovery, but the most frequent use is the restore function when a user accidentally deletes a file or two. Being able to restore the files quickly is extremely important.Improvements to My Organization:We are required to provide an offsite location for our tape rotation, and we use the D2D function regularly. This function allows the backups to run faster and more efficiently.Room for Improvement:I think the GUI needs a vast overhaul. DP has looked the same since its inception. The functionality has improved, but the interface is not attractive and a little clumsy.Use of Solution:We've had this solution for over eight years now. I've been the subject matter expert for it for the past five years. I've upgraded the solution from v6 to v10.Deployment Issues:The deployment was standard, other than hardening the product for use in our secured environment.Stability Issues:There have been no issues with the stability.Scalability Issues:When we need to upgrade or increase scalability, the procedure is quick and painless.Customer Service:Customer service is good, not great. Usually when we need some level of assistance, hold times are about 20 - 25 minutes on the phone, or about two days via email (in response).Technical Support:Tech support has been good and they are usually able to assist us once we get in contact with them.Previous Solutions:We went with HP for their solution from the beginning. Since most of our hardware is HP, we decided to use them for this solution as well.Initial Setup:The initial setup was extremely straightforward. We have a great team of system engineers and they worked on getting the solution to run within our environment without any real issues. There weren't any real issues in getting the system setup and running.Implementation Team:We had the option of using professional services to do the installation, however, we chose to do it ourselves. Just think about an overall design, what your current and future needs are, and implement for the future.ROI:I'm not sure in dollars our ROI, but the system has definitely paid for itself time and time again. We've used it for basic backups/restores and have successfully utilized it in our disaster recovery plan.Other Advice:The product works as described in our environment, but we are required to harden the application, which causes some backup failures. Otherwise, the D2D function and backups/restores function fine.The only advice I'd offer is to plan your backup solution with great detail. Make sure it will fit within your infrastructure and that the system is scalable. Make sure licensing is understood and that there are professional services available to implement the system in case your team needs assistance.Disclaimer: I am a real user, and this review is based on my own experience and opinions. March 29, 2016
Rated 2 out of 5 by The integration with MaxDB and MS SQL gave us problems as it is never working the way we expect. Valuable Features:This is the most difficult difficult question to answer because in order to get certain things done, we need to go to v9 or to a product like Unitrends or Arcserve.Improvements to My Organization:As time goes on, it actually becomes a handicap. It requires too much storage and there are holes where backups should be.Room for Improvement:Reporting is definitely an area for improvement, as well as scheduling and the way that pools are created and grouped. Some of these are fixed in v9.Use of Solution:We've used it for approximately eight years. We came from version 6.1 and upgraded to 7.xx.Deployment Issues:There were no issues with the deployment.Stability Issues:The integration with MaxDB and MS SQL gave us problems as it is never working the way we expect. As they are certified, we expected it to work flawlessly, but it didn't.Scalability Issues:There have been no issues with scaling it.Technical Support:Once a solution is provided, it works and is OK, but it takes ages to get to that point, mainly due to the fact that we need to supply a lot of data from within a small pipeline, which doesn't always work. I have to admit that now that the new website is up and running, it is better than it was.Previous Solutions:No, but we are actively looking for a solution that will put us in the next century. Personally, I believe that v9 combined with dedupe and 3PAR would be a good solution, but it still can't compete with the appliance from Unitrends with backup, storage and deduplication all-in-one.Initial Setup:Reading the manual and following instructions will result in a working version.Other Solutions Considered:We are now actively testing SEP Sesam, Unitrends and Arcserve as we need a complete solution for our backups in the Netherlands and Slovakia in real-time.Other Advice:Test everything at least twice. Don't listen to others but do the actual tests, even the absurd ones like "suppose I lost my entire backup solution in a fire, let's start from scratch and try to get everything back from tapes and or disks and or remote replica."I realize that v7 is almost out of support and we are looking to either upgrade or go for a different solution. In my experience with the sales and technical sales from HP, they have no fitting answer for our current solution unless we pay a lot of money for an assessment which will not guarantee anything. So if HP wants to improve their products, then being clearer about their product as a whole it would help. It took me weeks to find out what I could do with HP 3PAR and backups. From my point of view, they need fewer products and more integrated ones, especially backup and storage which are one and the same.Disclaimer: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. March 24, 2016
Rated 4 out of 5 by Many of my clients have been able to remove tape drives from remote sites, but the deduplication stores on Windows are a bit flakey. Valuable Features:* Low-bandwidth backups* Deduplicated backup storage with StoreOnce.Improvements to My Organization:Many of my clients have been able to remove tape drives from remote sites.Room for Improvement:It has a reputation for bugginess.Use of Solution:I've used it for approximately 20 years, since v2.1.Deployment Issues:It's very easy to deploy.Stability Issues:The deduplication stores on Windows are a bit flakey.Scalability Issues:There were problems in v7 and earlier, but they have been addressed now.Customer Service:Customer service is mostly through partner companies, so it depends on which partner you are dealing with.Technical Support:If you can get to the right support technician, it's good, but it can take a long time to escalate issues high enough in the organisation for them to be addressed.Initial Setup:It's pretty straightforward. It's never more than a few days, even in large environments.Implementation Team:I implement Data Protector for most of my customers myself.ROI:As it is a backup solution, ROI is very hard to measure. How much money did we not lose because we had backups in place?Cost and Licensing Advice:HP will try to sell you on capacity-based licensing first; make sure that they also quote on "classic" licensing as this can come in much cheaper for large-but-simple environments.Other Advice:Get an expert to set it up, and it will be good.Disclaimer: I am a real user, and this review is based on my own experience and opinions. March 19, 2016
Rated 4 out of 5 by Since it has the capability to do seamless integration with each of the OS's and hypervisors, this makes it a complete solution for my environment. Valuable Features:I have a multi operating system and multi virtualization platform infrastructure which includes Windows, Linux, HP Unix, VMware, Hyper-V, HP VM, etc. Since HP Data Protector has the capability to do seamless integration with each of the OS's and hypervisors, this makes it a complete solution for my environment. This feature is really valuable for me.Improvements to My Organization:I have been using this product for my customer’s infrastructure. It has helped to keep away backup-related concerns and has provided consistent backup for a long time without intervention and with much less administration. The reporting feature keeps you updated about the backup status.Room for Improvement:I have SUSE XEN virtualization set up in my environment. HP Data Protector does not provide integration with it, and I would like to see it integrate with XEN in a future release. I would also like to see an improvement in its user management. I am still not able to integrate its user authentication with Active Directory even after talking to support from HP.Use of Solution:I have been using HP Data Protector for almost three years.Deployment Issues:There have been no issues with the deployment.Stability Issues:There have been no issues with the stability.Scalability Issues:There have been no issues with the scalability.Customer Service:The customer support is quite responsive and often able to handle issues technically. In rare cases, the case will be escalated.Previous Solutions:I haven't used any other products on such a large scale.Initial Setup:The initial setup was quite easy.Implementation Team:I was able to deploy it myself when I was a first time user of the product. The documentation of the product is quite impressive.ROI:I found the product really useful and it fulfills almost all of my needs which is ROI for me.Cost and Licensing Advice:Licensing of the product is component-wise; I found it quite expensive when it comes to online backup.Other Advice:People should consider the infrastructure size and type before selecting the product. It is quite good for managing a multi-technology infrastructure.Disclaimer: I am a real user, and this review is based on my own experience and opinions. March 14, 2016
Rated 4 out of 5 by A few of the most valuable features for us are backup and restore, the SQL databases, and the exchange and VM's on tape libraries and disks. Valuable Features:A few of the most valuable features for us are backup and restore, the SQL databases, and the exchange and VM's on tape libraries and disks.Improvements to My Organization:We can do backups and restores easier and quicker than before.Room for Improvement:The Virtual Environment component needs to be improved.Use of Solution:We've used it for 10 years.Deployment Issues:There have been no issues with the deployment.Stability Issues:Sometimes a few of Data Protector's services do not start automatically even if they are set to do so.Scalability Issues:We've had no issues with the scalability.Technical Support:Technical support is a 9/10.Previous Solutions:We just used NTBackup.Initial Setup:The initial setup was straightforward and quite simple.Cost and Licensing Advice:It has lower prices than its competitors, especially for advanced backup to disk.Other Solutions Considered:We also looked at Veritas Backup Exec.Other Advice:If you have a heterogeneous environment, then this is the right product for you.Disclaimer: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. March 8, 2016
Rated 3 out of 5 by Feature-rich and capable, but not as reliable as it needs to be. Valuable Features:We purchased it as part of a package with StoreOnce. Its integration with StoreOnce was probably the key selling point for us and made us choose Data Protector and not one of the other products on the market that don't natively support StoreOnce. There's quite a wide range of application integrations, for example, with SQL Server, Exchange, and Hyper-V.Improvements to My Organization:It's allowed us to reliably perform backups without a whole lot of constant attention required. Again, the integrations with SQL Server, Exchange, and Hyper-V are reliable and effective. The integration with SQL Server 2012 is particularly well-executed.Room for Improvement:Data Protector is a fairly complicated product and some of the terminology is quite complex. There is a bit of a learning curve for new administrators who are working on it. Some of that could be eased by having a better GUI, which is not very good. There isn't much good reporting built-in to the GUI. For example, to see the status of yesterday's Exchange backup you have to click on and view all of the possible numbered backup sessions from yesterday until you find the one that relates to Exchange.Use of Solution:I've used it for 18 months.Deployment Issues:We've had no issues with deployment.Stability Issues:We have become frequent customers of the Data Protector technical support team because Data Protector does fairly regularly break. And it does so, generally, without any involvement on our part. The software is not as stable and reliable as it should be.Invariably, the response from technical support to that is to install the latest set of patches for Data Protector. It's very frequently patched. Upgrading to the next patch release is quite a big task because you also have to upgrade all of the components running on all of the backup targets at the same time.Scalability Issues:We've had no issues with scalability.Technical Support:While they're fairly knowledgable, they're not very responsive. The turnaround time on critical tickets can be many days. First-level support is not very knowledgable, so virtually everything ends up going up to second-level support, who are, quite obviously, overworked.Generally, once you're talking to someone, it's a reasonably good experience. But the response times aren't as good as they should be.Technical support for Data Protector isn't as good as with 3PAR, the Blade platform, and the ProLiant servers. Support for those, 3PAR in particular, is noticeably better.Previous Solutions:We previously used Tivoli Storage Manager, which was similar in complexity to Data Protector but less reliable. Tivoli required daily care and attention to keep it running. Data Protector, while imperfect, is significantly more reliable than Tivoli was for us.Initial Setup:I'd say for a typical organization of our size, where you're not able to send someone on multiple training courses and make them the full-time "backup guy", it's probably going to be a project that requires external consultancy. There are very many moving parts. It's a complicated architecture with confusing and not-always-consistent terminology.Other Advice:Data Protector is a little bit more complicated than it should be. I think most people would probably agree that there's no such thing as good backup software, but Data Protector is certainly not the worst that we've used. It could be more reliable. It could be a little easier to understand. It could have a better user-interface, with better reporting. But in terms of actually, reliably, backing things up, it's superior to the other products that we've used in-house.Disclaimer: I am a real user, and this review is based on my own experience and opinions. February 10, 2016
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