HPE Foundation Care Next Business Day Software Support - technical support

Mfg. Part: H7J32A3#4YD | CDW Part: 3567569
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  • Technical support
  • for HPE Intelligent Management Center
  • phone consulting
  • 3 years
  • 9x5
  • response time: 2 h
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Product Overview
Main Features
  • Technical support
  • for HPE Intelligent Management Center
  • phone consulting
  • 3 years
  • 9x5
  • response time: 2 h
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: HPE
Compatibility: PC
Manufacturer: HP Software
Model: Next Business Day Software Support
Packaged Quantity: 1
Product Line: HPE Foundation Care

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Response Time: 2 hours
Service Availability: 9 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Type: Phone consulting

Service Type: E-mail consulting

Service Type: Fax-on-demand

Service Type: Web knowledge base access

Service Type: New releases update

Software Title: HPE Intelligent Management Center

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10/22/2016 8:28:53 PM
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